#02
Easy-to-understand explanations to clients, which are a result of not having a technical background
Business Operations/Customer Relation team, to which I belong, is a sales department that communicates closely not only with end-user companies, but also with the distributors who act as intermediaries. Developing new business is an extremely important mission in spreading the value of industrial drones. We continue steady activities such as visiting clients in various regions and sometimes conducting demonstration tests together with clients. Within the company, we often make proposals to the R&D team based on the client's opinions. In other words, I am now able to work as a project manager, not just a salesperson.
I am not an engineer, so I do not understand source code, etc. I often encounter words I know for the first time in my work. That is why I am interested in new technologies and approaches and try to actively learn them. The role of a sales representative is to explain the functions and results sought by the client in a concise manner. In this respect, the fact that I do not have a background in technology is probably helpful.